Bank Act Security Registry
BASR enables security interests to be registered under section 427 of the Bank Act across Canada. BASR provides 24/7/365 online and in-person service provision with a range of online submission and search capabilities for customers. The Bank Act Security Registry core principles can be found here.
BASR online Customer Portal
Visit the BASR online Customer Portal to conduct online Registration & Search services efficiently, conveniently, securely and cost-effectively.
Learn about account set-up, administration, navigation and completing registration and searches.
Find standard submission cover forms required for submitting offline registration and search requests.
View the fee schedule for information on registration, search and output fees.
Our customer service teams are here to help.
BASR offline searches
Some offline Registration & Search submission service requests and results can be handled via email, mail, fax or in-person at satellite offices in each province. Offline Registration & Search services require the completion of a standard submission cover form for processing. Access forms and fee schedules
Visit the BASR online Customer Portal for real-time, 24/7/365 self-service.
Forms
Offline Registration & Search services require a standard submission cover form for processing. Download and complete the applicable form to submit your offline registration or search request via mail, email, or fax. Contact us for support.
Contact
Our customer support team is here to help.
Toll-free number: 1-833-550-5501
Email: [email protected]
Fax: 1-306-205-7844
Address: 1301 1st Avenue, Regina SK S4R 8H2
Toll-free services
Operating Hours: 8 a.m.to 5 p.m. EST, Monday to Friday, except for federally observed holidays. Available on provincial holidays.
Language: English and French
Toll-free phone services can help with:
- using the BASR website
- understanding information in the BASR User Guide
- search or registration requests
- creating an account
- find account numbers or balance
- add funds to accounts
- payment methods and options
- finding satellite office locations and explain limited in-person services
- general inquiries
In-person service
Operating Hours: 8:30 a.m. to 4 p.m. in respective time zones, Monday to Friday, except for federally and provincially observed holidays.
Locations: Call 1-833-550-5501 to find office locations in your province. Some locations may operate by appointment only.
Language: English and French
In-person services can help with:
- in-person paper requests for searches, copies, and registration of NOI/COR and submission to the Central Processing Facility (CPF) for data entry and fulfilment
- in-person customer requests available for pick-up at the office location where forms were submitted
- in-person services cannot:
- examine or process any submission, inclusive of all transaction types including submissions for registration, amendments, error corrections, Annual Renewal, etc.
- accept, receive or submit payments on behalf of customers